ServMate is the CMMS built for Australian field service and instrument engineering businesses. Intelligent job dispatch, live van stock, calibration compliance and spare parts quoting — one platform, one source of truth.
A breakdown job comes in at 7am — and you're scrambling to find who's closest, whether they have the part, and when the equipment was last calibrated. Sound familiar?
Your maintenance schedule lives in a shared spreadsheet nobody updates — until something fails.
No one knows what parts are on which van. Engineers arrive on-site without the right component.
Calibration records are in a filing cabinet somewhere. Audits mean days of digging.
Quoting a spare part means phone tag with suppliers while your client's line sits down.
Every minute of downtime costs your client money. Priority scheduling assigns breakdown jobs instantly to the nearest available engineer with real-time mobile notifications.
Real-time tracking of parts on service vehicles, parts used on jobs, and parts that need replenishing. Van stock becomes a competitive advantage when your team always arrives prepared.
All calibration data, measurement results and service history stored in a secure, audit-ready format. Certificates attached to asset records. Due dates tracked automatically.
The integrated Buyer's Network — a global provider network — lets you request quotes and locate components directly from the platform. When a client's equipment is down, find the part fast.
A breakdown or scheduled job is logged in ServMate. Priority is set, and the nearest available engineer is identified instantly.
Real-time notification with job details, site location and parts checklist. Van stock confirms they have what they need on board.
Work logged, parts deducted, calibration data recorded, job history stored. Compliance documentation is instant.
If your team goes on-site to install, maintain or repair equipment — ServMate is built for you.
Full calibration record management and compliance tracking, audit-ready always.
Preventive maintenance scheduling and instant breakdown dispatch.
End-to-end job management and engineer scheduling in one platform.
Van stock, parts quoting and complete service history in one place.
Enterprise field service platforms are built for large corporations — with the complexity and pricing to match. ServMate is built for teams of 3 to 30+.
| Feature | ServMate | Simpro | BigChange | SafetyCulture |
|---|---|---|---|---|
| Job dispatch & scheduling | ✓ | ✓ | ✓ | ✗ |
| Van stock / engineer inventory | ✓ | Partial | Partial | ✗ |
| Calibration records & compliance | ✓ | ✗ | ✗ | Partial |
| Spare parts Buyer's Network | ✓ | ✗ | ✗ | ✗ |
| Custom development available | ✓ $220/hr | ✗ | ✗ | ✗ |
| Pricing | From $69/user/mo | $250+/mo | ~$100+/user | $19–29/user |
ServMate is a field service management and CMMS (Computerised Maintenance Management System) platform built for Australian engineering teams. It handles job dispatch and scheduling, preventive maintenance tracking, van stock and spare parts inventory, instrument calibration records, and integrated parts quoting.
ServMate is purpose-built for engineering and instrument service teams, uniquely combining field service management, calibration compliance and van stock tracking in one platform. Unlike Simpro or BigChange — priced for large enterprises — ServMate is designed for Australian engineering businesses of all sizes with bespoke customisation options.
Yes. ServMate provides real-time tracking of parts on service vehicles, engineer-on-hand inventory, and parts used on jobs. The integrated Buyer's Network allows you to request quotes and locate components directly from the platform via a global provider network.
Yes. ServMate stores all calibration data and complete service history securely for compliance and invoicing. Service intervals are tracked automatically with technician notifications for upcoming due dates, keeping you audit-ready at all times.
Yes. ServMate is designed for Australian engineering and field service businesses of all sizes — from a team of 3 engineers to 30+. No complex setup, no bloated enterprise features you'll never use, no enterprise-level pricing.
Yes. ServMate offers bespoke software customisation at $220/hour per programmer. Our development team can tailor the platform to your specific business logic, integrations and reporting requirements.
Instantly. ServMate's Priority Scheduling identifies the nearest available engineer and sends a real-time job notification the moment a breakdown is logged. No phone tag, no manual coordination — just fast dispatch and minimal client downtime.
ServMate is used by instrument calibration labs, industrial maintenance teams, field service engineering companies, facilities management businesses, and any organisation that needs to schedule engineers, track spare parts inventory and maintain compliance records.
Book a free demo and see how ServMate transforms the way your engineering team manages jobs, stock and compliance.
Book Your Free Demo Today →No lock-in contracts • Australian support • Custom development available