Every minute of downtime costs your client money. ServMate assigns breakdown jobs instantly to the nearest available engineer, confirms they have the parts on board, and keeps everyone synchronised.
Log a breakdown and the nearest available engineer is identified and notified in seconds — with site details and parts checklist.
Assignment considers location, availability and skills so the right person gets the job, not just the closest one.
Engineers see new jobs, changes and cancellations on their phone instantly. No radio, no callback queue.
Reactive breakdowns and planned maintenance live in one calendar, so dispatch decisions always account for the full workload.
Drag-and-drop scheduling across engineers, with conflicts and travel time visible before you commit.
Instant. The moment a breakdown is logged, ServMate identifies the nearest available engineer and sends a real-time notification with job details, site location and a parts checklist.
Yes — reactive and planned work share one calendar, so dispatch decisions always account for existing commitments, and preventive maintenance slots are protected.
No. The ServMate mobile experience runs on the phones your engineers already carry, iOS or Android.
See priority dispatch running on your team structure in a free demo.
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