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Source hard-to-find parts without the phone tag

When a client's equipment is down and the part is obsolete, hard-to-get or on a 12-week lead time, ServMate's integrated Buyer's Network puts your request in front of a global provider network — from inside the job.

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Global provider network

One request reaches multiple providers — local stockists to international sources — without a single email.

Faster quotes

Providers respond into ServMate, so you compare price, location and lead time side by side.

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Quote to PO in one click

Accept the best quote and it becomes a purchase order automatically, linked to the waiting job.

How it works

One RFQ, many providers, one decision

Built for EOL drives, obsolete PLC modules and long-lead instruments — the parts that stall jobs and test client patience.

  • RFQ raised from the job or device record
  • Responses compared on price, stock location and lead time
  • Full sourcing trail stored on the job record
RFQ — PowerFlex 525 11kWSent to 6 providers · 2 min ago
3 QUOTES IN
Provider A — BrisbaneIn stock · same-day pickup
BEST
Provider B — SingaporeIn stock · 3-day air freight
BACKUP
Accepted → PO-2042Linked to job #1188
AUTO
FAQ

Frequently asked questions

What kinds of parts is the network good for?

End-of-life drives and PLC modules, obsolete instruments, and anything with a long factory lead time — the parts that otherwise stall a job for weeks.

How do providers respond?

Quotes come back into ServMate against your RFQ, so you compare price, location and lead time in one view instead of a mailbox.

What happens when I accept a quote?

It converts to a purchase order in ServMate's order management, linked to the job and device that needed the part.

Find the part before your competitor does

See a live RFQ go out to the network in a free demo.

Book Your Free Demo →

No lock-in contracts • Australian support • Custom development available